ISO 9001 is an international standard related to quality management and quality
assurance. Since the standard is neither industry- nor product specific, it may be used by
virtually any organization that provides a product or service. The result of using ISO
9001 is shorter lead times, high delivery reliability, and consistently high quality of
services and products, benefiting both your customers and your business. The 2015
edition of the standard has been written using a new high-level structure found in all
new management systems standards allowing for easy integration with other standards
within an organization’s management system. The top down, risk-based, process
approach of ISO 9001:2015 drives preventative actions in your management system, which allows for effective and efficient monitoring of your identified key processes and
ensures engagement at all levels of your organization.
Conformity to ISO 9001 will help you develop and optimize procedures and processes in
your operations. You will be able to focus on what is important and save time and
money, leaving you more competitive and better equipped to meet future challenges. In
today’s global marketplace, customer satisfaction is based upon the offering of products
and services of high, consistent quality. If you lack an efficient organization and
structured processes, the quality of your products or services may be jeopardized risking
customer dissatisfaction. Whether you are a small business or a global corporation, ISO
9001 certification sends a clear message wherever you may do business. Certification
increases confidence in your company, enhancing your competitiveness in all of the
world’s local marketplaces.